1. How do I know if my windshield can be repaired instead of replaced?
Most small chips (under a quarter in size) and short cracks (typically under 6 inches) can be repaired. If the damage is deep, in the driver’s line of sight, or spread across multiple areas, a replacement is usually safer.
2. How long does a windshield repair take?
A typical windshield chip repair takes 20–45 minutes, but some repairs—especially long cracks or multiple chips—can take up to an hour. Time varies based on the extent of the damage and the curing process.
3. How long does a windshield replacement take?
A full replacement generally takes 60–90 minutes, plus a safe-drive-away time of about an hour for adhesives to cure.
4. Is it safe to drive immediately after a windshield replacement?
Not right away. You must wait until the adhesive cures—usually 1 hour, but some vehicles require more time, potentially up to 24 hours. The technician will confirm the safe-drive-away time.
5. Will my insurance cover windshield repair or replacement?
Many insurance policies cover chip repairs at no cost, and some cover full replacements depending on your deductible and coverage type.
6. What happens if I ignore a windshield chip or crack?
Small damage can spread due to temperature changes, bumps, and road vibrations. This can compromise visibility and safety, and often leads to a needed replacement instead of a repair.
7. Can I repair a chip or crack myself with a DIY kit?
DIY kits can help with very minor chips but often don’t restore full clarity or structural strength. Professional repair is more reliable and safer.
8. Will a repair make the chip or crack disappear completely?
A repair restores structural integrity but may leave a slight blemish. Most people see a significant improvement in clarity, but not a perfect “invisible” finish.
9. What type of glass is used for windshield replacement?
Technicians use OEM (Original Equipment Manufacturer) or OEE (Original Equipment Equivalent) safety glass that meets or exceeds industry standards.
10. How soon can I wash my vehicle after a windshield replacement?
Avoid high-pressure car washes for 24–48 hours to allow adhesives to fully set.
11. Can cold or hot weather affect my windshield repair?
Yes. Extreme temperatures can cause chips and cracks to spread. Mobile technicians often use temperature-control tools to complete repairs properly.
12. Does windshield replacement affect the vehicle’s ADAS systems?
If your vehicle has cameras or sensors (lane-keep, collision avoidance, etc.), a recalibration may be required after windshield replacement to ensure the system works correctly.
13. What should I do before my appointment?
Clear the dashboard, remove parking passes or toll stickers if needed, and park in a safe area. For replacements, technicians may need the doors closed for adhesive curing.
14. Can a repaired windshield be as strong as before?
Yes. When repaired properly with industry-grade resin, the strength is restored and helps prevent the damage from spreading.
15. Can you repair a crack that is longer than 6 inches?
Some shops can repair long cracks depending on their equipment and resin, but many recommend replacement for cracks over 6–12 inches to ensure safety.
16. What types of chips can be repaired?
Bullseye, star breaks, combination breaks, and small surface chips are usually repairable. Deep damage or chips at the edge of the glass may require replacement.
17. Will the damage still be visible after a repair?
Most repairs improve visibility by 70–90%, but a faint mark may remain. The goal of a repair is strength and safety, not perfect appearance.
18. Can a chip turn into a crack even after repair?
It’s uncommon, but possible if the damage was severe or contaminants were inside the chip. High-quality resin and proper technique dramatically reduce this risk.
19. Do I need to be present during a mobile repair?
Most shops don’t require you to be present the entire time, but you may need to unlock the vehicle or meet the technician initially.
20. What if it rains during a mobile repair appointment?
Repairs can’t be performed in the rain unless the technician has portable cover protection. If the weather is severe, rescheduling may be necessary.
21. Will replacing my windshield affect my vehicle’s warranty?
Using proper OEM-quality glass and certified installation keeps your warranty intact. Poor installation or improper calibration could cause issues.
22. What is “ADAS recalibration,” and do I need it after replacement?
Modern vehicles with cameras/sensors (lane-assist, forward collision alert, etc.) often require recalibration for the systems to function correctly after a new windshield is installed.
23. Why do cracks spread?
Temperature changes, road vibrations, potholes, and pressure fluctuations can cause even a small chip to spread into a long crack.
24. Can I drive with a cracked windshield?
Small cracks are usually safe short-term, but driving with large cracks can obstruct your view and weaken the structural integrity of the vehicle.
25. Will the replacement look exactly like the original?
Yes. High-quality OEM or OEE windshields are designed to match your vehicle’s shape, clarity, tint, and features.
26. What should I avoid after my windshield is replaced?
Avoid slamming doors, removing retention tape, or driving over rough roads for the first 24 hours to allow proper curing.
27. Can you match the tint on my original windshield?
Most modern windshields have factory tint bands that match perfectly when OEM/OEE glass is used.
28. Do you offer same-day service?
Many shops do, depending on technician availability and whether your specific windshield is in stock.
29. How long will a windshield replacement last?
A properly installed windshield can last the life of the vehicle, barring new impact damage.
30. What if the new windshield leaks or whistles?
This is usually caused by improper sealing. Reputable shops offer a workmanship warranty and will correct the issue at no charge.
31. Is windshield replacement covered under comprehensive insurance?
Yes, most comprehensive policies cover glass damage—sometimes with no deductible, depending on your state.
32. Why is my windshield more expensive than older models?
Newer vehicles have embedded antennas, sensors, humidity detectors, heaters, and ADAS cameras, increasing the cost of parts and calibration.
33. Can you repair damage on tinted or coated windshields?
Usually yes, as long as the damage is not in the coated layer or affecting built-in electronics.
34. Do you repair rear windshields or side windows?
Most shops do, but rear and side windows cannot be repaired—they must be replaced.
35. What’s the difference between OEM and OEE glass?
OEM glass is made by the original manufacturer. OEE (Original Equipment Equivalent) glass meets the same safety standards but may differ slightly in branding or features.